AXA Assistance USA is part of the AXA Group, a global leader in insurance and financial protection. With a presence in over 30 countries across 5 continents and over 20 years of experience, we are committed to providing our customers with reliable and comprehensive coverage no matter where their travels take them. Our travel insurance plans are designed to give you peace of mind and protection during your journeys. We offer a wide range of coverage options, including medical expenses, trip cancellation and interruption, baggage protection, Schengen Travel Insurance, Pre-Existing Medical Conditions, and more!
One of the key features of our policies is our extensive healthcare provider network. We partner with over 1 million healthcare providers worldwide, ensuring that our customers have access to quality medical care no matter where they are. In addition to our healthcare provider network, we also have a global assistance network that provides 24/7 support and assistance in case of an emergency. Our team of multilingual licensed travel insurance advisors are always available to help you with any questions or concerns you may have, and we are dedicated to ensuring that our customers have the best possible experience with us.
At AXA Travel Insurance, we believe in providing transparent and easy-to-understand policies. We want our customers to feel confident in their coverage and understand exactly what is included in their policy. Our focus is always to provide you, our customer, with a compassionate and efficient service anywhere in the world.
SEARCH AXA ASSISTANCE USA TRAVEL INSURANCE PLANS
Claims
Contact By Telephone
- Customer Service Number: 800-225-5911
- Hours of Operation:
Weekdays, 9:00am - 8:00pm EST
- Claims Filing Number: 888-957-5015
- Claims Hours of Operation:
MTWF 8:30am-5pm ET and TH 9:30am-5pm ET
Emergency Assistance
- 24 Hour Emergency Assistance Numbers:
- Inside USA 855-327-1430 (toll free)
- Outside USA 630-694-9809 (collect call)
Contact By Email & Mail
- Email: axaclaims@cbpinsure.com
- Mail to:
- AXA Assistance USA
On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222 Tampa, FL 33623
Provider Website
- Axa Assistance USA's website:
https://www.axatravelinsurance.com/web/direct/file-a-claim
General Information
Address
- AXA Assistance USA
- 180 N Stetson Ave Suite 3650
- Chicago, IL 60601
- United States
Why buy from AXA Assistance USA?
AXA Assistance USA is part of the AXA Group, a global leader in insurance and financial protection. With a presence in over 30 countries across 5 continents and over 20 years of experience, we are committed to providing our customers with reliable and comprehensive coverage no matter where their travels take them. Our travel insurance plans are designed to give you peace of mind and protection during your journeys. We offer a wide range of coverage options, including medical expenses, trip cancellation and interruption, baggage protection, Schengen Travel Insurance, Pre-Existing Medical Conditions, and more!
One of the key features of our policies is our extensive healthcare provider network. We partner with over 1 million healthcare providers worldwide, ensuring that our customers have access to quality medical care no matter where they are. In addition to our healthcare provider network, we also have a global assistance network that provides 24/7 support and assistance in case of an emergency. Our team of multilingual licensed travel insurance advisors are always available to help you with any questions or concerns you may have, and we are dedicated to ensuring that our customers have the best possible experience with us.
At AXA Travel Insurance, we believe in providing transparent and easy-to-understand policies. We want our customers to feel confident in their coverage and understand exactly what is included in their policy. Our focus is always to provide you, our customer, with a compassionate and efficient service anywhere in the world.